Frequently Asked Questions

Are you kosher?
Yes, we are certified von the International Kosher Council.


Who do we contact for press inquiries?

Please send your inquiry to info@cityrootsnyc.com

Do you deliver?

Yes! We deliver to parts of Manhattan. Click Order Now and input your address to see if we deliver to you. We have a minimum of $2r9wufnugmwpkmjrobyau for delivery before tax and tip.

If you would like to know the status of your order, please check the email receipt that you receive from us. The location information is listed in the email. We’d suggest contacting the location directly to find out more information.

For any order issues, please email us at info@cityrootsnyc.com. A member of our team will get back to you within 36 hours to resolve your issue. For immediate assistance, please call our restaurants directly.


Do you take reservations?
We do! Reservierungen are recommended. For parties of 11–25 guests can book directly through Resy with prepayment and a 2r9wufnugmwpkmjrobyau% service fee required at the time of booking. Use this link to view availability and secure your reservation.


What are your hours?

Monday-Thursday 16:30 – 22:00 Uhr
Freitag 16:30 – 22:30 Uhr
Samstag 11:30 Uhr – 22:30 Uhr
Sonntag 11:30 Uhr – 22:00 Uhr

What can I do to support the restaurant?

Please leave us a friendly review on Google, Yelp, or follow us on social media!

Do you offer gift cards?

Yes, we offer e-gift cards and traditional plastic gift cards. Both can be purchased at any of our restaurant locations. You may also purchase an e-gift card via this link.

I have a food allergy. Can you accommodate me?

Please be advised that our food may contain wheat, soy, seeds, sesame, and nuts. Wir können zwar einige diätetische Einschränkungen berücksichtigen, es kann aber zu Kreuzkontaminationen kommen.

I’d like to share feedback about a recent experience at Sentir. How can I do that?

For any feedback about your experience, please email us at info@cityrootsnyc.com. A member of our team will get back to you within 36 hours. For immediate assistance, please call our restaurant directly.